Data handling methodologies can be scientifically mapped to bring about a dashboard like setting for improved business process management . This helps to analyze and identify the various processes in real-time, look out for potential bottlenecks ahead of time and deploy a preventive process so that the smooth functioning of the process will not be disrupted. Getting personalized update on activities that do not comply with the best practices can be a distinct advantage to plan better and reduce the overall risks in any enterprise. It is possible to uncover hidden capabilities, reduce idle time and downtime, streamline work processes and improve employee utilization. One might be surprised to see how much productivity boost can be achieved thanks to automating data propagation from one point to another in an organization.

back office enterprise

But with the growth of the SaaS market, Quickbooks along with other emerging online accounting options such as BIM CALC or Outright and are now being adopted. These options are simple to use, but may have limited functionality compared to desktop accounting solutions. Companies in the convenience and retail industries use back-office software to manage inventory and identify opportunities to improve profit margins by keeping popular items in stock, preventing spoilage and shrink, as well as reducing overstock of unpopular items . Software allows back-office store operators to forecast inventory levels based on sales volumes and therefore optimize the store’s turnover ratios .

Intacct, which also works with Salesforce, is a full-featured accounting solution good for businesses that have outgrown QuickBooks or Peachtree. It’s often sold by CPAs as part of their accounting services for as little as $100 a month and also includes things like purchasing, inventory and multi-currency management–something SMBs need to think about since even the smallest firms might have agents level back office representing them in other countries. “Front office” software, which we covered in July as part of our focus on the best software for SMBs, is often related to Customer Relationship Management and is useful for managing sales, marketing, and other customer-facing data. We also include things like innovative social media tools, customer service solutions, and more as part of the “front office.”

It depends, say the experts we talked to about back office software on the market today for SMBs. In this guide we present what we hope is a good start for SMBs investigating the best back office software. There are many cloud-based HR solutions available for payroll management, timesheet tracking, and hiring. Using cloud-based HR software for payroll management is particularly advantageous because the software usually has up-to-date information on local tax rules, which otherwise require specialized tax knowledge. HR departments use back-office software to match labor supply with demand based on sales forecasts. According to research from IDC Industry Insights, more than half of all small businesses in the US use Intuit software for accounting.

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“Whether they choose commercial or open source options, SMBs should evaluate the health of the community around any software application or suite, to ensure that they’ll be able to get the help they need in implementing or running it,” Baker says. This month we asked the experts to weigh in on back office software to improve your business operations. For more information about our Back Office and Web Portal Integration services, or to simply get a quote for your Web Portal or Back Office development project, please contact us. These are just a few of the factors that make our back office outsourcing services propitious for organizations across various verticals. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices.

“But fundamentally, all small and medium-sized businesses need to have a way to analyze the data that is coming into their organization in order to be successful.” It offers a very scalable and flexible platform for managing the caseload of law firms and legal departments without the significant cost structure of typical on-premise solutions. “Having had clients in both the healthcare and financial services industries, e-mail encryption that met HIPAA and banking security standards became essential,” she says, adding that it’s available for a single user or an entire enterprise. “It is simple to use and the best part is that the recipient is not required to have the program to read the e-mail unlike so many other solutions.” Gail Wallace, president of Texas-based Bellwind Consultants and expert on the Focus network, likes Cogniview tools for converting PDFs into Microsoft Excel spreadsheets. “One time it converted a 300-page PDF into a perfect Excel spreadsheet in less than a minute. Their customer service is spectacular and they have both individual and enterprise-wide solutions,” she says.

Professional Services

Someone once said that excellence is not a single act but a habit and this is what we believe in. At Back Office Centers, we are dedicated to achieving excellence by offering back office outsourcing solutions that are dynamic and propitious. With a diversified clientele and extensive experience, we hail to be one amongst the most competent outsourcing service providers in the domain.

Our Web Portal and Back Office Integration solutions also provide single point data entry and storage which all but eliminates data errors and inconsistencies. Cloud-based back-office solutions are used by franchisors for sales, inventory, and price book management. Franchisors can control inventory prices, optimize inventory supply based on projections, manage company-wide promotions, and monitor sales performance at each franchisee location from one centralized platform. The system integrates with MoxiWorks’ other products, such as its customer relationship manager and marketing tools, meaning the company now provides a “complete end-to-end, lead-to-close, solution” for brokerages, the statement notes. MoxiBalance also integrates with other systems, such as those provided by DocuSign, DotLoop and SkySlope.

OfficeSuite® unifies all your communications requirements and requires no out-of-pocket expense for new equipment. Broadview Networks is the underlying VoIP service provider and connectivity to the Public Switched Telephone Network is included. Unlike many hosting providers, DBO will design, manage and maintain the fiber network and provide data center services on a single agreement, an easy to understand invoice and a single point of contact for all cloud related services, end-to-end. From creating a database for back office operations to creating and sharing PowerPoint presentations, almost every business process is dependent on technology. Enterprise Back Office solutions provide access to business-critical data through easy-to-view reports and dashboards. Microsoft Dynamics, Exacta Accounting, Sage AccPac Accounting, SAP, Infor, and Epicor all offer software that encompass many back-office functions.

These simplified platforms have given companies an alternative to business process outsourcing , which involves handing over the management of a company’s back-office to a third-party service provider. With back-office software, companies can derive actionable intelligence from the system without any particular expertise. Network infrastructure, like building construction, requires a combination of industry knowledge, experience, capital, and human resources. The Digital BackOffice data centers and managed network services are the foundation for network reliability and customer satisfaction. Our New England based employees have decades of experience; provide personal attention to understanding customer needs and manage complex projects at compelling prices. IT professionals and non-technical administrators face ever expanding challenges of regulatory compliance, operational continuity, data security and IT support.

So the use of right analytics can be the difference between the winners and the losers. Unlike many hosting providers, DBO will design, manage and maintain the fiber network and provide data center managed services on a single agreement, an easy to understand invoice and a single point of contact for all cloud related services, end-to-end. Fiber optic networks have the versatility required for designing highly reliable wide area network transport services. DBO provides a managed, end-to-end, enterprise-grade Voice over Internet Protocol telephone solution.

The Best Back Office Software For Running Your Business

While these products are typically used by medium to large companies, all of them can scale down for the smaller organization. In fact, Sommer suggests starting with one of them if you’re confident your startup is going to grow rapidly. With both free and subscription services, Zoho is an even more robust cloud software suite for SMBs that adds things like accounting, invoicing and recruiting tools. Small businesses can choose from scads of project management solutions that offer free and monthly subscription plans, including Basecamp, TeamWork Live, Worketc, Intervals, and Manymoon, just to name a few. The Digital BackOffice data centers are designed to eliminate single points of failure, provide customers with expansion options, and satisfy customer needs beyond the highest expectation.

  • In today’s world of heightened competition having ponderous back office operations can be the Achilles’ Heel of any enterprise.
  • The challenge with this type of solution is the transfer of data between the portal or back office and already existing applications, legacy systems and data warehouses.
  • Accounting software is often integrated into or connected to back-office software for inventory management to simplify the exchange of store data between operational and other retail systems.
  • One way to limit the impact of record inaccuracy is to use a Bayesian belief network of the physical inventory, creating a probability distribution that is updated as inventory inaccuracies are discovered.
  • This helps to analyze and identify the various processes in real-time, look out for potential bottlenecks ahead of time and deploy a preventive process so that the smooth functioning of the process will not be disrupted.
  • Arguably one of the best technology advances in the last few years is the plethora of cloud services that back up files to the cloud so precious business information is not lost forever regardless of hardware catastrophe.

This is not a one-time effort but more of a continuous process wherein the results are monitored on an ongoing basis so that performance improvement suggestions can be made and implemented in real-time for better and faster result delivery. The Philippines-based leading insurance companies were looking to automate their health insurance processes. Back office management tool allows management and monitoring of all ongoing backoffice processes in the bank. Data conversion is the process of converting the format of data into the one that matches the requirement of a particular business process. The huge volumes of data that enterprises deal with needs to filtered, in order to obtain prolific information.

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The right data can lead to faster output, lower rates of error eventuality, and better compliance to industry best practices. The cloud can be the solution to help your employees collaborate on multiple devices in multiple areas without the need for a large infrastructure of IT staff. Our 24×7 customer service will ensure that you have experts working for you and the security to help you rest easy. is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and services. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. The Web Portal Integration has the ability to support monitoring of internal and external applications and websites for data that matches specific criteria.

Though this back office process seems to be as simple as ABC but it is much more complicated than it seems to be. Small, budget-minded businesses should check out OpenERP which is only $49/user/month. With a focus on landed costs, container management, global logistics, and customs clearance, it also integrates with QuickBooks. For only a dollar more a month per user, Office365 offers similar features but with the familiar and comfortable Office interfaces we’ve all come to love, only stored on the cloud, not on your desktop. ConnectWise is a PSA solution designed specifically for managing the operations of IT service organizations.

Business Services

So, without further ado, we present what we hope is a good start for SMBs investigating their best back office software options. Trust AccountingFull detail trust history by matter within client for each trust account which includes ability to enter lengthy descriptions of transaction detail. Following a system implementation, we believe it is not only most important to ensure the portal is running smoothly and error-free, but are also heavily focused on providing ongoing portal upgrades and feature enhancements to meet the evolving needs of your business. Data digitization AKA document digitation is a methodology in which data or information is extracted from various resources like books, newspapers, websites, video and audio files, etc.

back office enterprise

Moreover, the measurement of inventory performance data allows store operators to benchmark their performance with published industry averages (e.g. from the National Association of Convenience Stores). PerfectLaw® Back Office Software is a comprehensive suite of financial management applications that include Time and Billing, Accounts Payable, General Ledger, and Management Reports. The Back Office Software is part of PerfectLaw’s All-in-One® suite of applications that, integrated with the front office module, yields one of the fastest, most powerful systems in the market today. DCCM is built leveraging an industry leading BPM workflow and content management platform from our partners at Newgen Software Inc. The ingestion workflow and document management platform offered by Newgen is recognized by Forrester. “A lot of small and medium-sized businesses have Microsoft Office as one of their core products and the Microsoft business analytics products are very Office-like relatively familiar to companies that are Office-centric. And that’s often a good place to start,” he suggests.

According to Joshua Greenbaum, principal with Enterprise Applications Consulting in Berkeley, California, business intelligence or business analytics is another critical function often included in back office suites and also sold as a stand-alone solution. Long gone are the days when completing a team project meant in-person meetings and scores of status updates clogging up email inboxes. Today you can collaborate on a project with coworkers, customers, suppliers or whomever by just checking into the cloud, and nobody ever has to show up in person.

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This is a critical process and it requires both expertise and experience; an individual, who is unfamiliar with the technicalities of this task. FinancialForce is an immensely-popular SaaS tool because of its integration with Salesforce, a CRM tool we discussed in our front-office software story. It starts at $175 per user per month and like many of these apps, it’s available on the iPhone and iPad. Though back-office software reduces the likelihood of inventory record inaccuracies, they can still occur if items are not properly tracked as they enter/exit the retail space.

The SMBs we talked to suggested Recruiterbox for hiring, Trinet for benefits management and payroll, Journyx for timesheet tracking, Dice for finding qualified technology employees, Net-Temps for finding temporary workers, and of course Monster and CareerBuilder for posting jobs. Jobfox, which integrates with LinkedIn and Facebook, is a career social networking site that’s recently been seeing good traction. However, the best place for finding talent these days is LinkedIn Recruiter which can filter its more than 100 million users and share your job listings with the people who closely match your requirements, whether they’re looking for a job or not. Should you use separate solutions for different functions, or should you buy an integrated suite that can manage many aspects of your business?

“Companies like Intacct and NetSuite are very big on being allied with accounting firms,” says Brian Sommer, president of Illinois-based research group Vital Analysis. “The CPA only needs to log into the and they can have access to all their customers’ books at once. It’s all secure and all the accountant needs is an internet connection and valid credentials to get into the system. It works really well.” That acquisition also came at a time when MoxiWorks had been rapidly expanding its offerings. For instance, the Seattle-based company — which launched in 2012 and debuted its MoxiEngage CRM in 2014 — also announced in October that it was adding new communication tools to its platform. The back office operations should work in perfect alignment with the larger goals of the organization.

All this ensures that the whole back office unit is a well-oiled machine working towards the ultimate goal of augmenting revenues. Our Software Suite provides the best, most comprehensive feature sets for maximum functionality. We help you configure the most effective financial management system for time, billing, accounting, reporting and collections, to increase efficiency in your firm. Greenbaum says many of the software suites mentioned in the previous section provide good BI functionality and that the largest vendors of business intelligence software are IBM’s Cognos, SAP’s Business Objects, and Microsoft’s SQL Server-based analytics. “Business analytics or business intelligence of some kind is absolutely necessary,” he says. ” very broad terms that are used to cover billions of dollars worth of products that are extremely different from each other,” he says.

Data Access

“There are literally hundreds of human resource-related products on the marketplace, many of which are available on the cloud,” says Sommer. Cloud-based back-office software provides the functionality necessary to manage numerous back-office functions from a single web-based interface. Many back-office software platforms can be accessed from both mobile and desktop devices, and are cross compatible with back-office accounting software such as Quickbooks. Perimeter and Endpoint Security services are available from Digital BackOffice, offering Next-generation protection across a broad customer base. DBO Managed security services include service level guarantees, 24/7 monitoring, help desk support, patch & OS updates, and active security management. Back Office and Web Portal Integration can significantly reduce the amount of time your staff spends entering data into reports, applications and websites.

To be clear, when we say “back office” software, we’re referring to the platforms and applications that don’t interface with customers but help you manage core functions such as accounting, human resources, or manufacturing. Supply chain managers use back-office software to match sales data with supply chain data and to streamline product ordering. All of the steps in supply chain management , including procurement, conversion, transportation, distribution, and partner coordination/collaboration can be controlled via back-office software. This process of enhanced information sharing and supply chain streamlining has been demonstrated to decrease supply chain costs by an average of 2.2%.

Accounting software is often integrated into or connected to back-office software for inventory management to simplify the exchange of store data between operational and other retail systems. Though turnover ratios depend on demand-side factors such as how desirable a product is, they can be increased through efficient back-office management. For instance, a case study involving a Pittsburgh-based convenience store operator showed that the company was able to achieve an average turnover ratio of 16.12 (compared to the 2013 US convenience store average of 11.36) by using cloud-based back-office software for inventory management. Finances and accounting, regulatory compliance, administration and support, IT and maintenance are all part of the back office operations that can benefit from a whole host of analytical tools in order to come up with the best set-up for a more streamlined form and functionality. This way the company can run efficiently at the front end and customer expectations can be met regardless of changing market dynamics and heightened customer demands.